At 1bit, the enjoyment of gaming only means something when it is done in a healthy and controlled manner. We provide a range of tools and resources to help you stay in control at all times.
Our Position
Online gaming should be an enjoyable source of entertainment — not a burden. At 1bit, we believe the best experience comes when players know their own limits, play within a clear budget, and know when to take a break.
We understand that for some individuals, gaming can become a habit that is difficult to control. That is why the 1bit platform is built with a comprehensive range of safety features and self-control tools that allow you to set your own boundaries — whether that is daily deposit limits, play time limits, or the option to take a complete break.
This page is more than a formality. It is a genuine commitment from 1bit to every one of our members in Malaysia. We want you to play for the long term and play happily — and that is only possible when gaming is done wisely and responsibly.
The 1bit platform complies with responsible gaming guidelines and maintains a strict policy against problem gambling. All registered members have full access to self-control tools at no additional cost.
We will not encourage players who show signs of problem gaming to continue playing. Your wellbeing matters more to us than our profits.
All requests for assistance and use of self-control tools are fully confidential. No other members will know your account status.
Protection Features
We provide the following tools to help you stay responsible while playing.
Set your own daily, weekly, or monthly deposit limit. Once the limit is reached, the 1bit system will automatically block any additional deposits until the limit period resets.
Set how long you want to play each day. The system will send an alert when you are approaching your time limit and automatically end the session once the limit is reached.
Set the maximum loss amount you are willing to absorb within a given period. Once this limit is reached, your account will be automatically blocked from placing new wagers.
Need a short break? Activate cool-off mode for 24 hours, 48 hours, or 7 days. During this period, you will not be able to log in or place any wagers on the 1bit platform.
Long-term self-exclusion options are available for periods of 1 month to 5 years. Your account will be fully suspended and you will not receive any promotional communications.
You can opt out of receiving any promotional emails, bonus notifications, or special offers at any time through your account settings without needing to contact support.
Know Yourself
Problem gambling can develop gradually without you noticing. Here are some warning signs you should take seriously:
Self-Assessment
Answer the following questions honestly. If you answer "Yes" to 3 or more questions, we recommend contacting our support team or seeking professional help.
Have you ever felt the need to increase your bet amount to achieve the same level of excitement?
Have you ever played longer or spent more than you originally planned?
Is gaming causing problems with your finances, family, or work?
Have you ever used money meant for basic necessities (rent, food, bills) to fund your gaming?
Do you feel anxious, restless, or irritable when you are unable to play?
Have you ever tried to stop playing but failed despite your best intentions?
If you answer "Yes" to the majority of the questions above, please contact the 1bit support team via live chat or email [email protected] for immediate assistance and further information.
How to Use
All protection tools are accessible directly through your account settings — quick, easy, and effective immediately.
Log in to your account → Go to Account Settings → Select Game Limits → Set your desired deposit limit amount. This limit takes effect immediately.
Under the Time Control, you can set a maximum session play duration. The system will send a pop-up alert 10 minutes before the time limit is reached.
Select Loss Limit in Settings and enter the maximum amount you are willing to lose. Once the limit is reached, all wagering will be blocked until the limit period expires.
Choose a break duration (24 hours, 3 days, or 7 days) in the Gaming Break. This option cannot be reversed until the selected period has fully elapsed.
For long-term self-exclusion, contact our support team directly. This process requires identity verification and takes effect within 24 hours of your request.
Go to Communication Preferences and deactivate any notification categories you do not want — including promotional emails, bonus offers, and session reminders.
All changes to self-control tools are recorded in your account log. Increases to limits (such as raising your deposit limit) require a 72-hour waiting period before taking effect, as an added safety measure.
You Are Not Alone
If you or someone you care about needs help, the following resources are available in Malaysia.
The 1bit support team is available 24/7 via in-platform live chat to help you activate control tools or get further guidance.
The Malaysian Ministry of Women, Family and Community Development provides free counselling services for addiction issues and personal problems.
A peer support program for individuals struggling with gambling addiction. Confidential meetings are held regularly throughout Malaysia.
Both public and private hospitals in Malaysia provide psychiatric and counselling services for behavioural addictions, including problem gambling.
1bit strongly encourages anyone who feels that gaming is beginning to have a negative impact on their life to seek help immediately. Reaching out is a sign of strength, not weakness.
FAQ
Register a 1bit account today and access all our self-control tools for free. The best experience is when gaming remains entertainment.