Your privacy is our priority. This document transparently explains how 1bit collects, stores, uses, and protects your personal information as a member of our platform.
Our Privacy Commitment
We take every aspect of your data security seriously. The following are the core principles that underpin how we handle each member's personal information.
All data transmitted between your device and 1bit servers is protected using 256-bit SSL encryption — the same technology used by leading banking and financial institutions worldwide.
Only authorised staff who require data access for their work duties are permitted to view your personal information. All access is logged and periodically audited by our internal security team.
Your personal data will not be sold, rented, or shared with advertisers or any third party without your explicit consent, except where required by applicable law.
Your personal data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and encrypted backups maintained at certified data centres.
You have the right to access, correct, download, or request deletion of your personal data at any time through your account settings or by contacting our support team.
In the event of a data security incident affecting your information, 1bit will notify you within the timeframe required by law while promptly taking all necessary remediation steps.
1bit ("we", "our platform") is committed to protecting the privacy of every individual who uses our platform at 1bit.vu. This Privacy Policy explains in detail how we collect, use, disclose, and protect your personal information when you use our website, mobile app, and related services.
By registering an account or using any part of the 1bit platform, you agree to the data practices described in this document. If you do not agree, please stop using the platform and contact us to close your account.
This policy applies to all 1bit platform users, including visitors without an account, registered members, and participants in our VIP programme. It is to be read together with Terms and Conditions which forms part of the overall agreement between you and 1bit.
We comply with Malaysia's Personal Data Protection Act 2010 (PDPA). As the data controller, 1bit is responsible for ensuring all personal data processing is carried out lawfully, fairly, and transparently.
We collect several categories of information depending on how you interact with our platform. Below is a detailed breakdown of each category:
| Data Category | Examples of Information | How It's Collected |
|---|---|---|
| Identity Data | Full name, date of birth, identity card / passport number | Registration form & KYC verification |
| Contact Data | Email address, phone number, residential address | Registration form & account settings |
| Financial Data | Payment methods, deposit & withdrawal records, account balance | In-platform transactions |
| Usage Data | Games played, session duration, betting history | Automated system logs |
| Technical Data | IP address, device type, operating system, web browser | Server logs & cookies |
| Communication Data | Support chat records, emails to us, feedback | Interactions with our team |
We only collect data that is strictly necessary for legitimate purposes. We do not collect sensitive data categories such as health information, religious beliefs, or political views unless required by law.
Every bit of data we collect is used for clear and legitimate purposes. Below are the key purposes for data processing at 1bit:
We will not use your data for any purpose other than those stated above without first obtaining your consent. You may withdraw consent for marketing communications at any time via your account settings.
1bit does not sell your personal data to any party. However, in certain situations, we may need to share your information with the following parties:
Payment processors (FPX, DuitNow, e-wallets), cloud service providers, and technical support vendors who help us operate the platform. They may only use your data for the specified service purposes and are bound by strict confidentiality agreements.
We will disclose data when required by court order, applicable law, or a lawful request from a law enforcement agency in Malaysia.
In the event of a merger, acquisition, or sale of 1bit assets, user data may be transferred to a successor entity, subject to prior notice to you and equivalent privacy protections.
We do not share your personal data with advertisers, third-party marketing companies, or any entity that has no legitimate business need to access it.
We continuously invest in security infrastructure to ensure your data remains protected at all times. Our technical and organizational measures include:
While we take all reasonable steps to protect your data, no security system can be guaranteed 100% risk-free. We encourage you to use a strong password and enable 2FA for added security.
1bit uses cookies and similar tracking technologies to enhance your experience. Below are the types of cookies we use:
You can manage or disable non-essential cookies through your web browser settings. However, disabling certain cookies may affect the functionality of some parts of the platform.
We retain your personal data only for as long as necessary for the purposes stated in this policy or as required by law. Our data retention guidelines are as follows:
Once the retention period expires, your data will be securely deleted or anonymized so that it can no longer be linked to your identity.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold:
Request a copy of the personal data we hold about you in a readable format.
Request correction of inaccurate or incomplete data via your account settings or support.
Request deletion of your data, subject to applicable legal retention obligations.
Object to the processing of your data for direct marketing purposes or in certain other situations.
Request your data in a structured format that can be transferred to another service provider.
Request that we restrict how we process your data in certain situations as defined by law.
To exercise any of the above rights, contact our privacy team via in-platform live chat or email us at [email protected]. We will process your request within 14 working days.
1bit is strictly for individuals aged 18 and above. We do not knowingly collect, store, or process personal data from anyone under the age of 18.
If we determine that we have unknowingly collected data from a minor, we will take immediate steps to delete the relevant data and terminate the associated account.
If you are a parent or guardian and believe your child has registered an account on 1bit, please contact us immediately at [email protected] so that we may take appropriate action.
1bit reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform service expansions. When we make significant changes, we will:
Continued use of the 1bit platform after the effective date of any amendment constitutes your acceptance of the updated policy terms. If you do not agree with the amendments, you have the right to discontinue use and close your account.
If you have any questions, concerns, or wish to exercise your privacy rights, please contact the 1bit privacy team through the following channels:
[email protected] — for specific inquiries regarding personal data and user rights requests
Access direct support via the live chat feature within the 1bit platform — available around the clock
[email protected] — for general inquiries regarding your account and platform services
We are committed to responding to all privacy-related inquiries within 14 working days. For more urgent issues, we recommend using the live chat channel for a faster response.
Our platform is built with security and privacy as top priorities. Register today and enjoy a safe, protected, and enjoyable gaming experience.